Booking Policies

To maintain our small business stays in business we stand by our booking policies. We like to make all our policies clear so there are no surprises.

Secure your booking that’s longer then 2 hrs with a $50 deposit. This will be taken off your total at the end of your service. No booking beyond this time will be made if the deposit is not taken.

We take this deposit over the phone using your debit card details, if you do not have a debit card please contact our team on 4771 2497 & we can provide bank details for a direct deposit.

“No Show” Bookings

If you fail to not turn up to your booking with us your booking pre-payment will be forfeited. Full payment of service will be required upon booking any future appointments.

Cancellations / Rescheduling

We understand that under some extreme circumstances that there may be times where you cannot let us know about cancelling or rescheduling & we are more then happy to work with you to make another booking happen.

We ask you to provide us with at least 24 hours notice to cancel or reschedule your booking out of pure courtesy for our business.
If your booking is cancelled or rescheduled with less then 24hours notice, we’ll be asking for full payment for your future booking.
If you cancel your booking prior to 24hours notice we will refund your $50 deposit back to your debit card.

Confirm your Booking

Approx. 48hours prior to your booking you will be sent an SMS to your provided mobile number. We ask that you please reply back to this to confirm, reschedule or to cancel your booking.